Privacy Policy

Effective date: None

This Privacy Policy explains how Hott Blocc LLC d/b/a Barber Knowledge ("we," "our," or "us") collects, uses, shares, retains, and protects information when you visit the Barber Knowledge platform, create an account, enroll in courses, request a download, purchase products, request support, sign up for communications, or otherwise interact with us.

1. Information we may collect

Account and contact information such as your name, email address, phone number, username, mailing address, and password hash.
Course and compliance information such as license type, license number, completion records, certificate-related information, and similar educational activity information when provided by you or required by a course.
Transaction information such as items purchased, enrollment records, order details, payment status, download eligibility, and limited payment-related metadata from payment providers.
Product-delivery information such as digital access status, external redirect metadata, or fulfillment-related details for direct merchandise orders where applicable.
Usage information such as course progress, lesson completion, quiz status when applicable, downloads, page visits, and interactions with platform features.
Device and technical information such as IP address, browser type, device type, operating system, referring pages, timestamps, and session identifiers.
Communications such as support requests, reviews, responses, survey submissions, form entries, and newsletter signups.
Affiliate or referral data such as referral codes, affiliate identifiers, and attribution data stored through cookies or similar technologies when affiliate features are enabled.

2. How we collect information

We collect information directly from you, automatically through your use of the platform, from payment processors and service providers that help us operate the platform, and from referral or affiliate tracking when applicable.

3. How we use information

create and manage accounts;
process purchases, enrollments, subscriptions, and payments;
deliver courses, certificates, downloads, lead magnets, products, and related services;
track completion, progress, order status, download eligibility, and certificate-related records;
communicate with you about your account, orders, support, updates, and marketing where permitted;
operate, secure, maintain, troubleshoot, and improve the platform;
prevent fraud, abuse, and unauthorized access;
maintain records and comply with legal, tax, accounting, and regulatory obligations.

4. How we may share information

We may share information with:

Service providers that help us run the platform, such as hosting, storage, customer support, email, analytics if enabled, and payment processing providers.
Payment processors such as Stripe to process billing and transaction activity.
Course, compliance, or reporting recipients when needed to issue certificates, verify completion, or satisfy applicable reporting obligations.
External sellers or destinations only to the extent needed when you intentionally follow an external offer or checkout path.
Professional advisors and authorities when needed for legal compliance, fraud prevention, dispute resolution, tax, accounting, security, or enforcement of our rights.
Business transferees in connection with a merger, acquisition, restructuring, financing, asset sale, or similar transaction.

5. Payments and product delivery

Payments are processed by third-party payment processors. We do not store full payment card numbers on our own servers. We may receive limited transaction details such as payment status, last four digits, customer identifiers, and billing metadata needed to confirm payment, unlock access, support downloads, or support your order.

6. Cookies and similar technologies

We use cookies and similar technologies to keep users signed in, maintain sessions, remember preferences, support checkout and security functions, and attribute affiliate referrals when applicable. Please review our Cookie Policy for more detail.

7. Data retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain account history, document purchases and course completions, issue certificates, satisfy legal or regulatory obligations, resolve disputes, enforce our agreements, and protect the platform.

8. Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the internet or method of electronic storage is guaranteed to be completely secure, so we cannot guarantee absolute security.

9. Your choices and rights

You may update some account information by logging into your account. You may unsubscribe from marketing emails by using the unsubscribe link in the message. Depending on where you live, you may have additional rights regarding access, correction, deletion, portability, or opting out of certain processing. We may need to verify your identity before responding to a request.

10. Children’s privacy

The platform is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization where required by law.

11. Third-party links and embedded services

The platform may contain links to third-party sites or use third-party tools such as payment processors, video providers, file storage providers, or external social platforms. Their privacy practices are governed by their own policies, not this Privacy Policy.

12. Changes and contact

We may update this Privacy Policy from time to time by posting a revised version on this page. Questions or privacy-related requests may be sent to Bk@barberknowledge.com.